In an unexpected claim/disability we will respond immediately and appropriately. A claim can be reported '24/7'.
We have excellent contacts with doctors and medical advisers, who are fully aware of the ins and outs regarding to the maritime professions.
In most cases the claim can be quickly determined and settled. This also shows the personal touch that is so elementary in the event of disability.
In some countries, a designated absence control has been designed with the advantage that the seafarer receive medical treatment and the expenses will be invoiced directly to MultiSure.
In these countries we work closely with the agents to reduce the administrative and organizational burden for our customers to a minimum.